At Wyndham Destinations we believe in ‘Hospitality With Heart’. Each year our 25,000 associates give millions of families the memories of a lifetime. We help make every trip into a perfect vacation experience. Through our ‘Wynternship’ Program you will have the opportunity to learn firsthand how our teams work together to deliver memorable experiences to our guests.
With over 20 brands, Wyndham Destinations is the world’s largest Vacation Ownership, Exchange and Rental Company. We bring people together and inspire them to discover the world’s greatest escapes. We believe in putting the world on vacation. Celebrating the joy of the journey and the delight of the destination. Vacations fuel our company, our careers, and the lives of our guests.
This internship will focus on the daily Resort Operations where you will develop your skills by participating in the collaboration between the front of the house and back of the house operations.
Key Responsibilities will include:
Provide Resorts Activities to Guests. Responsible for creating, planning, and executing guest activity programs for the Resort (i.e., arts & crafts, pool games, aerobics, movie night, karaoke, outbound trips to local attractions, BBQ, miniature golf, etc.). Monitor, supervise and assist guests while in the Activity Center. Promote and sign up guests for resort activities.
Perform Area Audits. Conduct and record inspections of related activity areas in compliance with company standards and requirements. Manage a cash bank following proper cashiering procedures as per internal audit directives (when applicable)
Attend Training & Meetings. Complete required training as required by company standards. Complete all duties as assigned
Consistently provide Count on Me Service by practicing the Sequence of Service Steps. Be aware of and handle guest and employee safety and incident issues as they occur
- Work and gain understanding of ordering as well as inventory control to include Internal Audit and Quality Assurance Audit procedures.
- Train across all Departments to gain a behind the scenes perspective on how the business operates
- Work a variable schedule in collaboration with the Resort Leadership to get an immersive real-world experience
- Direct mentorship by the Resort Leadership at the site of internship
Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.
- Minimum of two (2) years college study in a Hospitality program
- Great people and guest service skills
- Outgoing, confident & happy demeanor
- Strong Microsoft Office skills including Visio
- Some level of proven guest service experience
If you’re a dynamic and highly motivated student who’d like to gain a world of experience, join our Wynternship program where you’ll take on challenging assignments and learn from the best in the hospitality industry. Internships do not include room and board.
People Make the Difference… Today’s internships, Tomorrow’s Careers.
The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to [email protected] and provide the job title and location to which you are applying.
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